Privacy Policy


Updated: 10 Sep 2024

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Who we are

Suggested text: Our website address is: http://englishal.com.

Introduction

Welcome to Englishal.com! We’re thrilled to have you with us, and we want you to know that protecting your personal data is super important to us. This Privacy Policy is our way of being open and transparent about how we collect, use, and safeguard your information. We promise to treat your data like our own—with care and respect. 

Let’s break it down for you!

1. What Personal Information We Collect

We collect two kinds of data: some that we gather automatically and some that you share with us voluntarily.

a) Automatically Collected Data:

  • Your IP Address: This helps us understand where our users come from and how you interact with our site.
  • Browser Information: We collect details about your browser and device so we can make sure everything works smoothly for you.
  • Website Usage Data: We track which pages you visit, how long you spend on each, and how you navigate our site. This helps us make Englishal even better for you.

b) Data You Provide to Us:

  • Contact Forms & Emails: Whenever you reach out through a webform or email, we collect your name, email address, and any other details you provide.
  • Email Subscriptions: If you sign up for our newsletters or updates, we’ll track whether you open our emails or click on any links.
  • Purchases: When you buy products from our store, we’ll need your name, email, billing address, and delivery address if it’s different.
  • Service Orders: We may ask for your website URL along with the usual billing and delivery info for any services.

We also use Google Analytics to collect insights on how you use Englishal, such as:

  • The pages you visit.
  • How long do you stay on each page?
  • What you click on while browsing.

2. How We Use Your Information

We use your information to ensure everything on Englishal runs smoothly, and you get the best possible experience. Here’s how we do that:

  • Providing Services: We use your data to deliver the content, services, and products you’ve requested.
  • Improving User Experience: We personalize your experience on our site, making sure what you see is relevant to you.
  • Communication: We send you updates, newsletters, and promotions (but only if you’ve signed up for them—no spam!).
  • Order Fulfillment: We process your orders and make sure your purchases get to you without a hitch.

We believe in transparency, so rest assured: we’ll never sell or rent your data to anyone.

3. Sharing Your Data (Only When Necessary!)

We value your trust, so we only share your personal data with trusted partners who help us operate Englishal, such as:

  • Email Providers: We use services like MailChimp to manage our newsletters.
  • Payment Processors: PayPal and Stripe handle payments securely.
  • Website Analytics: We use Google Analytics to help us understand how we can make our site even better for you!

We may also need to share your data if required by law (for example, to prevent fraud). If Englishal ever merges with another company, your data might be transferred as part of that process.

4. Cookies—What Are They, and How Do We Use Them?

When you visit our website, cookies are tiny text files stored on your device. They help make your experience smoother and more personalized.

a) Types of Cookies We Use:

  • Functional Cookies: These ensure the website works as it should, allowing you to navigate pages, make purchases, or participate in forums.
  • Performance Cookies: These help us understand how people are using our site so we can make it better for you.

b) Managing Cookies:

You can control cookies through your browser settings. If you’d like to learn more about cookies or how to disable them, visit AboutCookies.org. But remember, turning off cookies may impact how parts of our site work.

5. How Long Do We Keep Your Information?

We don’t hold onto your data forever. We’ll only keep it as long as we need it.

  • For the services we’re providing.
  • As required by law.

Typically, we retain your data for a minimum of 1 year and a maximum of 7 years, depending on the service you’re using. We’ll securely delete your data sooner if you unsubscribe or delete your account.

6. Where Is Your Data Stored?

We take your data security seriously and do everything possible to keep it safe. If we transfer your data outside the European Economic Area (EEA), we use appropriate safeguards to maintain the same level of data protection.

7. How We Keep Your Data Safe

Your security is our priority. We’ve implemented measures to protect your data from unauthorized access, such as encryption and secure servers. We also ensure that any third-party providers we work with follow strict data protection standards.

8. Your Rights

We want to make sure you’re in control of your personal data. You have the right to:

  • Request a copy of your data.
  • Ask us to correct any mistakes.
  • Restrict or stop certain types of data processing.
  • If you ever feel like your data is no longer needed, just let us know, and we’ll happily delete it!

If you want to exercise any of these rights, just contact us at [email]—we’re here to help!

9. Changes to This Policy

As we grow and improve, we may update this policy occasionally. If we make any significant changes, we’ll notify you through email or a prominent notice on our site.

10. Get in Touch

We’re here to answer any questions about this Privacy Policy or how we handle your data. Feel free to contact us at [email] if something’s on your mind.

At Englishal, we believe in creating a safe and supportive environment for your learning journey. Thank you for trusting us with your data—it means a lot to us!